Help & FAQ

Add the extension from the Chrome Web Store or Edge Add-ons. After installing, click the Sidebot icon in your browser toolbar. The side panel opens for the active tab.

No. Sign in with Google, then bring your own free Gemini API key from aistudio.google.com. Free tier: 30 messages per 5-hour window, 80/day, on Flash-tier models. No credit card needed.

Free plan: Gemini 2.5 Flash and Gemini 3 Flash. Pro plan: all of the above PLUS Gemini 2.5 Pro / 3.1 Pro, GPT-4o / 4.1 (with OpenAI key), and Claude Sonnet 4.5 / Opus 4.1 (with Anthropic key). Smart Select picks the right one per query automatically.

You give Sidebot a task ("find the cheapest laptop on amazon.com.tr") and it plans the steps: navigates, reads pages, clicks, scrolls, compares, then reports. Up to 6 chained tool calls on Free, 20 on Pro.

Settings → Saved commands. Define a name, an optional /keyword, and the prompt. In any chat, type /keyword + optional extra text and Sidebot expands it to your full prompt. We seed a starter pack (/ozet, /tweet, /tr, /rakip) for new accounts.

Click the share icon in the chat header. We generate a public link. Anyone with the link can read the conversation. Personally identifiable info (emails, phone numbers, card-like sequences, IBAN) is auto-redacted. Screenshots are stripped. Revoke any time from the same dialog.

Yes — click the download icon in the chat header for a Markdown export. Includes user/AI turns plus the model attribution per response. JSON dump available via /api/conversations/<id>/export?format=json for power users.

30 messages per 5-hour rolling window, 80 per day, Flash-tier models only, 6-step automation depth, 5 saved conversations, 4 image attachments per message. Cooldowns work like Claude — when you hit a window, you wait for it to slide.

$14.99/month or $129/year. 100 msgs/5h, 400/day, 10M tokens/month, all Pro models, 20-step automation, 200 conversations, managed API key (no setup), priority email support. Less than half the price of Claude Pro.

Either you've hit our app limit (the panel will show a countdown), or the AI provider's per-minute limit (we silently auto-retry). If you see a 5-hour or daily countdown, that's our limit. If a banner says "AI provider rate limit", that's their RPM cap (typically resets within seconds).

Payment processors (Stripe, PayPal), banking sites, crypto exchanges, gambling, and adult content are blocked from automation by default. This is a deliberate safety choice — automating these is high-risk. You can still chat with Sidebot from those tabs; it just won't read or click on the page.

Yes. Keys are encrypted with AES-256-GCM server-side. The raw key is never stored in plaintext. We never log keys, never share them with anyone, and they're synced per-user across devices via the same encryption.

No. We don't train models, sell data, or share conversations with third parties beyond the AI provider you choose (Gemini / OpenAI / Anthropic), who handle data per their own privacy policies. See full Privacy Policy.

Reload the extension from chrome://extensions first. If it persists, check Settings → AI Provider — your key may have expired or hit the provider's daily quota. Email hello@sidebot.io with the conversation share link if it keeps happening.

Some pages have ambiguous selectors or shadow-DOM elements that confuse the model. Try guiding it more explicitly ("click the button labelled 'Add to cart'") or ask it to call get_interactive_elements first. Open a feedback note via the share link if this happens repeatedly on a specific site.